We’re many years down the road, so we’ve mostly baked it into job descriptions and expectations at this point. In some geographies, we’ve had to craft those responsibilities and pay/comp time philosophies in specific ways to comply with local laws. In others where the law is silent, we’ve taken a laxer “if you got crushed by off-hours work, take appropriate comp time”.
During the old days of “you commit code and ops runs it” and during transition to “you build and run it”, we did have some bonuses for being on-call or doing stints in problem management. Now, we bake that expectation into base salary except in locales where we have to split it out to comply with local laws.
Along the way, we've given enough merit increases, market adjustments, and promotions that it's impossible to say whether we had a bump specifically because of the industry's new philosophy on ops. If you wanted to make the case that we did, you could. If you wanted to make the case that we didn't, you equally could.
During the old days of “you commit code and ops runs it” and during transition to “you build and run it”, we did have some bonuses for being on-call or doing stints in problem management. Now, we bake that expectation into base salary except in locales where we have to split it out to comply with local laws.
Along the way, we've given enough merit increases, market adjustments, and promotions that it's impossible to say whether we had a bump specifically because of the industry's new philosophy on ops. If you wanted to make the case that we did, you could. If you wanted to make the case that we didn't, you equally could.